Policy last updated: 11 April 2017
When booking a course or paying for a service on this website, ACSPRI collects and holds your name, billing address, email address and any other contact details provided. If signing up for the newsletter, your email address is collected and held.
We do not collect sensitive information.
We do not store your credit card details.
Your details are stored on a computer server located in Australia and hosted by an Australian service provider. The server is monitored by ACSPRI staff and regularly kept up to date with security fixes. All backups of the server are transmitted and stored in an encrypted form.
When signing up for the ACSPRI newsletter, your email address is used to contact you regarding ACSPRI’s services. You can opt out at any time.
When booking a course or paying for a service, your contact details are used to issue you with an invoice and / or contact you regarding the course location. We also use your contact details to contact you regarding other services that may be of interest to you.
When booking a course - your name, organisation and email address are passed on to the organisation that is hosting the course (such as the University of Melbourne) for the purposes of creating temporary user accounts on their systems, to ACSPRI instructors for the purpose of contacting you about the course, and to Australian based printing companies for the purposes of printing name tags and certificates.
When paying for a service from ACSPRI that is not a course – your contact details are not passed on to third party.
Your contact details are not stored or sent overseas.
You can request access to the contact details we have for you, or request that we correct them by contacting ACSPRI:
763 Heidelberg Rd
ALPHINGTON VIC 3078
03 8376 6496
If you have a complaint about the way ACSPRI has handled your personal information, in the first instance, please contact ACSPRI using any of the contact details above. If you are not satisfied with our response, please contact the Office of the Australian Information Commissioner.